At Tidymero, we aim to process and ship orders as efficiently as possible.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Orders placed on weekends or public holidays may begin processing on the following business day.
Once an order has been shipped, available tracking information will be sent to the email address provided during checkout.
Shipping Rates
Our current shipping rates are:
Expedited Shipping: $12.99 for orders from $0.00 to $39.99.
Free Shipping: Available for orders of $39.99 or more.
The applicable shipping option and charge will be displayed at checkout before you complete your purchase.
Estimated Delivery Time
Most orders are expected to arrive within approximately 7–15 business days after shipment.
Delivery estimates may vary depending on the destination, carrier operations, customs processing, weather, public holidays, or other circumstances outside our reasonable control.
Order Tracking
When tracking information is available, you will receive a tracking number after your order has shipped.
Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.
Shipping Address
Customers are responsible for providing complete and accurate shipping information when placing an order.
If you notice an error in your shipping address, contact us as soon as possible at service@tidymero.com.
We cannot guarantee that an address can be changed after an order has entered processing or has already been shipped.
Delayed or Missing Orders
If your package appears significantly delayed or your tracking information has not updated for an extended period, please contact us.
Email: service@tidymero.com
Phone: +86 13148304262