Privacy Policy

Tidymero respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit tidymero.com, contact us, or make a purchase.

Information We Collect

Depending on your interaction with our website, we may collect information including:

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Order information
  • Transaction information
  • Device and browser information
  • IP address
  • Website activity
  • Customer service communications

Payment information may be processed directly by third-party payment providers.

How We Use Your Information

We may use information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Provide order updates
  • Respond to customer inquiries
  • Process returns and refunds
  • Maintain and improve our website
  • Prevent fraudulent or unauthorized activity
  • Maintain business records
  • Comply with applicable legal obligations

Sharing Personal Information

We may share information with service providers when reasonably necessary to operate our online store.

These providers may include payment processors, shipping carriers, fulfillment providers, website hosting and ecommerce providers, analytics services, and other operational partners.

We do not sell personal information in exchange for money.

Cookies

Tidymero may use cookies and similar technologies to provide website functionality, remember preferences, understand website usage, and improve the shopping experience.

You may be able to manage cookies through your browser settings or available cookie controls.

Disabling certain cookies may affect website functionality.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy and to satisfy applicable legal, accounting, fraud-prevention, and recordkeeping requirements.

Data Security

We use reasonable administrative and technical measures intended to protect personal information.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Your Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including rights to request access, correction, deletion, or other permitted actions.

To submit a privacy request, contact us at service@tidymero.com.

We may need to verify your identity before completing certain requests.

Third-Party Services

Our website may use third-party services that process information according to their own terms and privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The latest version will be available on tidymero.com.

Contact Information

Brand: Tidymero

Operated by: Changsha Liuyang Taze Electronic Trading Co., Ltd.

Registered Address: No. 34, Zhongxing Group, Yongfu Village, Yonghe Town, Liuyang City, Changsha City, Hunan Province, China

Email: service@tidymero.com

Phone: +86 13148304262